There is no current way to reply to the suggester as well as update the status in one go. A simple check box to make the response public instead of private should fix that.

I get the feeling any time someone sends a suggestion someone's email inbox is getting filled up. My point overall though is that some suggestions are more whimsical than other's. So they shouldn't demand the attention of company representatives until they gain more support.

Earn points every time you vote or create a suggestion. Points can then be traded for client sponsored items in a SuggestionBox Marketplace. Suggestions and voted will carry a different point value.

If somebody has already made a suggestion, I'd like to find it and add my vote. If I'm the receiving company, I'd rather have fewer suggestions with more votes than have to figure out which suggestions might relate. I might even like to be able to combine or link suggestions using the search tool... even if it's just behind the scenes.