There is no current way to reply to the suggester as well as update the status in one go. A simple check box to make the response public instead of private should fix that.
1 Comment jstrellner (2) Oct 08 2008
Anonymous
Aug 25 2008
Give me the ability to group my boxes by type. The column will get way too long.
2 Comments
Anonymous
Jul 05 2008
(company can use to pull people to focus on suggestion Under Review OR praise suggesters by featuring an Implemented Suggestion with small note about it)
1 Comment
bjcook (21)
Jul 15 2008
For example, "Your Suggestion Has Been View 38 times". This way I know how popular my suggestion are even if its not being followed.
1 Photo / 1 Comment
Dont'e (4)
May 23 2008
For all the zilions of businesses that currently have an old fashioned Suggestion Box (wood, acrylic, etc) ... when they sign up for a SuggestionBox.com Box, you could also offer an in-store display/box that instead of offering suggestion slips to write on and drop off ... would dispense a business card with the businesses SuggestionBox.com address on it, with instructions to leave suggestions online instead of in the store.
If you do a deal with a 'brick and mortar' suggestion box distributor, your customers could have the choice of purchasing various in-store displays to help drive traffic and suggestions to their new Suggestionbox.com Box. This should be an automatic and easy decision and purchase for business owners with heavy foot traffic, but little web traffic. They need the ability to promote their SuggestionBox.com Box in their business.
BrickandClick (3)
May 09 2008
FYI: I'm entering this suggestion in the SuperNova 08 Mobile Connection (w/ Techcrunch) contest, for innovative mobile ideas. It may not qualify as it taps existing "commercially available products & services". But I'm hoping the idea is enough of a game-changer to jiggle some noggins. This is all about enabling a Mobile Innovation Ecosystem, with SuggestionBox.com at its center.
First, enable Mobile suggestions to SuggestionBox.com with an Application that would work across a variety of Smart Phones (iPhones, Nokia N series, Blackberries, etc). By clicking on a SuggestionBox Icon on a mobile device interface, a user can submit a suggestion three different ways:
1) Type-in Text (like now)
2) Voice to Text (integrate with Jott(?) - they're accepting custom link requests for a variety of publishing platforms)
3) Video (integrate with Kyte.tv(?), which enables videos to be published/embedded to various platforms (live mobile streaming is in beta, but live is not a top priority))
I see Suggestions splitting off two ways: 1) Innovative Ideas ... and 2) General Feedback (good/bad customer experience). Ideas and the desire to offer feedback come to us anywhere, anytime. So having the ability to capture those ideas (on the go, in our cars, whereever) and channel them to the appropriate place is going to take Open Innovation and Consumer Generated Ideas (CGI) to a whole new level of super activity.
If I'm at a restaurant, and just had a horrible experience, I can whip out my Nokia N95 and do a Video suggestion, pointing out the hairball in my salad, sending it to the restaurant's SuggestionBox. They'll be able to see exactly what the problem was. Vice versa, positive feedback and innovative ideas can be voiced into a smart phone, with or without video. You allow pictures right now ... so video is the next step on the evolutionary ladder.
If a SuggestionBox does not exist for a particular organization when someone phones it in, it can be created (via Jott voice to text help), or perhaps there could be a 'holding pen' option, where you enable each person's profile to have a place where ideas and suggestions can be sent via mobile devices and stored. And later, at home on the laptop, we can reconstruct the suggestion and submit it in full detail and proper fashion. At least the option to capture the idea will ensure that it can live on and possibly change something.
The name SuggestionBox is THE prime name for this endeavor. It's instantly recognizeable and so widely known and accepted. So you have the window of opportunity to become THE desired Innovation/Idea/Suggestion portal/platform for ALL mobile platforms and ALL businesses. And if a business already has a white label Open Innovation platform in place (like DellIdeaStorm or MyStarbucksIdea), an InnovationBox.com Box should still be an easy sell, a must-have, complimentary idea channel that enables mobile ideas at a minimum. Their customer feedback managers can transfer SuggestionBox ideas to their other platform (MyStarbucksIdea does this now with 'CustIdeas' - Customer Ideas - which are gathered from stores and included on their wildly popular site). Or an automatic system could be put in place to push ideas across multiple platforms.
So there you go. Cheers!
BrickandClick (3)
May 07 2008
Andreas Stephan (0)
Sep 20 2008
I was wondering if sugestionbox can be translated into other languages, so it could be embeded into country specific websites.
4 Comments Kamil Janiszewski (0) May 03 2008Is it possible to integrate the suggestion box fully into an existing web site, or do I have to send users to SuggestionBox.com?
1 Comment Brandy (0) May 02 2008